Salesforce

Customers are at the heart of any business, and successful companies create effortless journeys for their customers. That means consistent experiences pre-and post-purchase, across channels, and with different products and services. Customers expect to pick up right where they left off in the buying journey across all physical and digital touchpoints. As their expectations rise, your sales and support teams need to be equipped with the right tools and insights.

SMART SALES

• Sales process automation
• Lead-to-cash optimization
• Always open storefront (eCommerce)

INSIGHT TO ACTION ANALYTICS

• Al powered processes
• Competitive intelligence
• Visualization

EFFORTLESS CUSTOMER SERVICE

• Omni-channel service
• Customer self service
• Cross-sell and up-sell

EMPLOYEE EXPERIENCE

• Employee journeys
• Employee communities
• Learning and career growth

EXPERIENTIAL MARKETING

• Marketing automation
• Customer journey management
• Voice of the customer

OPERATIONAL EXCELLENCE

• Lightning migration
• Salesforce center of excellence
• BizDevOps